📞 +47 48472821
📍 Oslo, Norway
Reading
🇸🇴 Somali
🇳🇴 Norwegian
🇬🇧 English
<aside> <img src="/icons/info-alternate_yellow.svg" alt="/icons/info-alternate_yellow.svg" width="40px" /> Short about me I’m a public sector professional in the making, currently pursuing a master’s in Public Administration and Governance at OsloMet university. My academic and practical background include sociology, psychology, economics, law, and service innovation. With experience in administration, digitalization, and municipal collaboration, I’m driven by the goal of creating inclusive and efficient public services. I communicate fluently in Somali, Norwegian, and English.
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Master’s in Public Administration and Governance (Ongoing)
Oslo metropolitan university
2024 - present
Focus areas: Law, leadership, public economics, change processes, and public procurement.
Bachelor’s in Service Management and Marketing
University of Inland Norway (formerly Inland Norway University of Applied Sciences)
2021 - 2024
Focus areas: Customer management, HR, project management, communication, organizational theory.
Bachelor’s in Leadership and Digitalization
University of Inland Norway (formerly Inland Norway University of Applied Sciences)
2021 - 2024
Focus areas: sociology, psychology, economics, law, and service development
Craft Certificate in Office and Administration
Norwegian Directorate for Education and Training (UDIR)
2018 - 2020
Service and Transport + General University Admissions Certification
Numedal Upper Secondary School
2013 - 2016
Case Manager
*The Child Welfare Tribunal (*Barneverns- og helsenemnda)
May 2025 - present
Responsible for case processing related to meeting facilitation, and document management. My duties also include financial tasks such as attestation and registration in DFØ and Unit4.
Passenger service agent
Menzies Aviation
Jan 2025 - present
My role is to verify identification and travel documents. Act as liaison between check-in counters and boarding gates, ensuring timely departures.
Student Assistant - remote office
OsloMet
May 2025 - present
Supporting the Norwegian Institute for Urban and Regional Research (NIBR) in collecting data from municipalities for the project "The Effect of Youth Participation." Tasks include outreach via email and phone.
Office clerk at Admissions Office
University of Inland Norway
aug 2023 - aug 2024
Handled student admission cases and provided students service via email and phone
Coordinator / Customer Advisor
The Vy Group
May 2022 - present
Managed traffic changes and assisted customers by providing adequate information in high pressure situations.
Office and Administrative Worker
Norwegian Directorate for Education and Training (UDIR)
Aug 2020 - aug 2021
Administrative support, organizing meetings, confrences, and handling inquiries.
Apprentice in Office and administration Worker
Norwegian Directorate for Education and Training (UDIR)
Aug 2018 - aug 2020
Archiving, meeting scheduling, website operations, and responding to inquiries.
Deputy chair at Norsk-Somaliere i Indre Østfold (NSIØ)
Sept 2022 -present
The association, based in Indre Østfold Municipality, serves as a community platform for Somali-Norwegian youth. Contributes to coordinating activities that promote inclusion and engagement through accessible physical and social initiatives led by volunteers.
Project participant - SAP NEXT GEN FALL 2024
SAP
Oct - sept 2024
Studied technology’s role in sustainability and innovation through cases from SAP, EY, Google, and Equinor.
Student representative for class 2021-2024
University of Inland Norway
2021-2024
Represented my fellow students and participated in student council activities.
Football activity coordinator
Student Sports at Campus Rena 2023-2024
Organized training sessions and tournaments, fostering an inclusive environment for students.
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Offentlig administrasjon og styring
Serviceledelse og markedsføring